York City Print

We have incredibly high standards for our work and we have carefully chosen high-quality materials to ensure that your print looks amazing wherever you choose to hang it.

• Printed with vibrant, fade-resistant pigment inks on to premium quality 200gsm lightly textured cardstock.
• Sustainably sourced cardstock and water-based inks.
• Fast worldwide delivery from labs in the UK, The Netherlands, USA & Australia.

We know customers often like to buy multiples of our prints, so we offer 15% off 2 prints, and 20% off 3 or more prints - just add to your basket and check out, no code required!

All our prints are sold unframed, in standard sizing as listed below.

A SIZES (popular pictures sizes in the UK/EU)

• A5 (5.7x8.3")
• A4 (8.3x11.7”)
• A3 (11.7x16.5”)
• A2 (16.5x23.4")

INTERNATIONAL SIZES (standard picture sizes in most countries)

• 13x18cm / 5x7"
• 20x25cm / 8x10"
• 28x35.5cm / 11x14”
• 30x40cm / 12x16”
• 40x50cm / 16x20”
• 50x70cm / 20x28”
• 60x80cm / 24x32”

Print sizes include a white border as shown in the previews. You will need to purchase a frame of the same size as your print (for example, if you choose a 40x50cm/16x20" print, it will fit into a 40x50cm/16x20" frame).

DISPATCH

Our printing partners usually dispatch within 1-4 working days.

We'll be in touch via email once your order has dispatched, but if you have any questions, please contact us - we will always take responsibility for making sure that your purchase reaches you.

DELIVERY

We work with printing labs all over the world, so that we can provide fast shipping which is as local to you as possible. UK Shipping is free, and shipping for most international orders is £5.

• All UK orders ship from the UK.
• All EU / Mainland Europe orders ship from The Netherlands.
• All USA / Mexico orders ship from the USA.
• All Australian orders ship from Australia.

The only exceptions to the above are panoramic prints, which dispatch from our UK/US labs.

This greatly reduces shipping times (1-5 working days in most cases) and eliminates customs fees if you are based in the regions listed above. Most other international orders dispatch from The Netherlands with estimated delivery times of 5-14 working days, but please feel free to contact us if you'd like more information before making a purchase.

We hope that you love your order as much as we loved making it for you! However, if you decide that you would like to return your order, we do give full refunds for returns in original condition. You are responsible for return shipping costs. If you would like to return your purchase, please get in touch so that we can provide you with the correct returns address. 

If there is a flaw that has somehow slipped by us, or any damage in transit, please take a photo and email it to us, and we will provide a replacement at no cost to you.

This policy is valid up to 14 days after you receive your item. If you have any problems with the item that you purchase, please contact us as soon as possible so that we can resolve it for you.

We love to hear from our customers! If you have any questions about our work, please get in touch with us via email - hello@foxandvelvet.com

You can also find us on Instagram @foxandvelvet