DISPATCH TIMES (updated due to the current Covid situation):
SMALL PRINTS (A5 & 5x7") & CARDS
These are shipped directly from us, to minimise contact we are now shipping once or potentially twice a week via Royal Mail.
ALL OTHER PRINTS (A4 and up)
These are shipped directly from our printing partners in the UK, US, AU and NL. Our printers are currently working on a 6-8 working day turnaround time.
We'll be in touch via email once your order has dispatched, but if you have any questions, please contact us - we will always take responsibility for making sure that your purchase reaches you.
PLEASE ALLOW ADDITIONAL TIME FOR YOUR ORDER TO REACH YOU, ESPECIALLY IF YOUR COUNTRY IS IN LOCKDOWN.
We offer FREE UK delivery on all prints, and shipping for greeting cards is only £1. Your order will usually arrive with you 1-3 working days after dispatch. Shipping upgrades for faster delivery are available at checkout.
Standard International Delivery is untracked, and usually arrives 7-14 working days after dispatch. Please note that on occasion deliveries may take longer than this estimate due to customs processing times. Tracked shipping upgrades are available at checkout. We ask our international customers to allow up to 6 weeks for delivery in case of any unforeseen delays with customs or your local postal service.
Some countries charge tax and duties on international parcels above a certain value threshold. Please check whether this will affect you, before placing your order.
We hope that you love your order as much as we loved making it for you! However, if you decide that you would like to return your order, we do give full refunds for returns in original condition. You are responsible for return shipping costs. If you would like to return your purchase, please get in touch so that we can provide you with the correct returns address.
If there is a flaw that has somehow slipped by us, or any damage in transit, please take a photo and email it to us, and we will provide a replacement at no cost to you.
This policy is valid up to 14 days after you receive your item. If you have any problems with the item that you purchase, please contact us as soon as possible so that we can resolve it for you.