Customer Help

All sizes include a white border as shown in the previews. Purchase a print the same size as the frame which you which to fill (i.e. if you have a 20x28cm/8x10" frame, purchase an 20x28cm/8x10" print). 

A SIZES (popular picture sizes in the UK/EU)

• A5 (5.8x8.3”)
• A4 (8.3x11.7”)
• A3 (11.7x16.5”)
• A2 (16.5x23.4")

INTERNATIONAL SIZES (standard picture sizes in most countries)

• 13x18cm / 5x7"
• 20x25cm / 8x10”
• 28x35.5cm / 11x14”
• 30x40cm / 12x16”
• 40x50cm / 16x20”
• 50x70cm / 20x28”
• 60x80cm / 24x32”

A giclée print is a high-quality reproduction of original artwork (designed by humans - us!), made using vibrant pigment inks on high-quality paper. This printing method gives rich, accurate colours that won’t fade – so your print will stay looking great for decades.

We want our designs to look amazing wherever they’re hung. That’s why we use fade-resistant pigment inks and premium lightly textured cardstock – carefully chosen to bring out the best in our work.

More information on Choosing High Quality Wall Art

We get this question a lot! It’s very difficult to answer for someone else’s house/space, as it depends on so many factors (is it a gallery wall, a big blank space you’re wanting to fill, etc.?)

In our home we tend to go for bigger statement pieces, they just make our hearts happy! Many people love gallery walls and fill them with several smaller prints.

Pinterest is a fab source of inspiration for how to choose the right art to fit your space, and how to style a wall.

We have taken a lot of care to choose high quality materials that enhance the print and make it stand out wherever you choose to display it. Our prints are made from gorgeous premium-quality cardstock, and printed with a professional giclée printer, ensuring that the colours are vibrant and fade resistant. They are made to last and we hope they bring you a lot of joy!

We now offer framed prints for UK mainland delivery only.

These prints will arrive ready to hang, printed and shipped with the utmost care by professional framers in the UK.

Framed prints usually dispatch within 3-6 working days.

Framed Print Details

• Sizes available: A5, A4, A3, A2
• Frame colour: Black
• Moulding width: 20mm
• Glazing: High clarity acrylic
• Printing: Premium cardstock with vibrant pigment inks

Our prints come in standard sizes, so finding a ready-made frame is easy.

'A' sizes (A4, A3, etc.) are more common in the UK and EU, while centimetre/inch sizes are more widely used internationally. Here’s a quick guide:

- A3 print → Use an A3 frame
- 40x50cm/16x20" print → Use a 40x50cm/16x20" frame
- All prints include a white border and can be easily framed without obscuring the artwork.

If you are based in the UK, get 15% off frames from eFrame with discount code FOXANDVELVET15 .

More Questions? See our Framing Guide or Drop us a message!

Yes, we do! We offer 20% off 3 or more prints. Just add the individual prints to your cart and the discount will be calculated automatically at checkout.

UNFRAMED PRINTS: Our printers usually dispatch within 1-4 working days.

FRAMED PRINTS (UK Mainland Only): Our framers usually dispatch within 3-6 working days.

We work with printing labs all over the world, in order to reduce shipping times, carbon footprint, and eliminate customs fees for most orders.

• All UK orders ship from the UK
• All EU / Mainland Europe orders ship from The Netherlands
• All US / Mexico Orders ship from the US
• All Australian orders ship from Australia
• Most other international orders ship from The Netherlands, but if you have any queries please feel free to drop us a message before purchase!
• The only exceptions to the above are our panoramic prints, which ship from our UK/US printing partners.

Most of our orders have the following estimates for delivery:

• UK Delivery - Usually 1-3 working days from dispatch.
• The Netherlands, USA, Australia Delivery - Usually 3-5 working days from dispatch. 
• Other International Delivery - Usually 5-14 working days from dispatch.

Please note that we aren't able to guarantee shipping times as they are beyond our control, but if you need your order by a certain date please contact us and we'll see what options are available. 

We certainly do! We work with professional printing partners in the UK, Canada, USA and Australia, to reduce our carbon footprint, speed up shipping times, and eliminate customs fees for most orders.

The vast majority of orders arrive without a hitch, however we are humans working with a team of other (fabulous) humans, and on occasion there may be an issue along the way. Please know that everyone who handles your order is working hard to ensure that it arrives with you safely and promptly, and rest assured we will always take responsibility for ensuring that any and all issues are addressed and resolved promptly.

If there are any issues, please get in touch with us via email on hello@foxandvelvet.com, with photos of the product and packaging, and we’ll sort it out for you right away.

Yes, please contact us within 14 days of delivery.

Our EU Responsible Person for product safety compliance is EU Compliance Partner, located at Pärnu mnt. 139b – 14, 11317 Tallinn, Estonia. For any inquiries, please visit www.eucompliancepartner.com.